Privacy Policy
Last updated: 28 September 2026
This Privacy Policy explains how Chizzy Foods Consumables Export Global Limited, trading as Chiedo ("we", "us"), of Chois Garden Estate, Abijo GRA, Ibeju-Lekki LGA, Lagos State, Nigeria, collects and uses your personal data when you use chiedochizzy.com.
1. Data we collect
Name, email address, delivery and billing address, phone number, order history, payment confirmation data (we do not store full card numbers), and technical data such as IP address and browsing behaviour on the Site via cookies.
2. Why we process it and our legal basis
To fulfil and deliver your orders (performance of a contract); to comply with tax, customs and accounting obligations (legal obligation); to send order updates and respond to enquiries (contract/legitimate interest); and, only with your consent, to send marketing communications (consent, withdrawable at any time).
3. International data transfer
We are based in Nigeria. If you are located in the EU or UK, your data is transferred to and processed in Nigeria to fulfil your order. We take appropriate steps to protect your data during this transfer, including limiting access to data on a need-to-know basis and using secure transmission methods.
4. How long we keep your data
We retain order and customer data for as long as needed to fulfil the order, meet tax/accounting retention obligations, and handle any disputes, after which it is deleted or anonymised.
5. Your rights (EU/UK GDPR)
Subject to applicable law, you have the right to: request access to your personal data; request correction of inaccurate data; request erasure; restrict or object to processing; request data portability; and withdraw consent at any time where processing is based on consent. To exercise any of these rights, contact us at support@chiedochizzy.com. EU and UK residents also have the right to lodge a complaint with their local data protection supervisory authority (in the UK, the ICO).
6. Cookies
We use cookies necessary for the Site to function (e.g. shopping cart, checkout) and, where you consent, analytics/marketing cookies. You can control cookies through your browser settings.
7. Third parties
We share data only with service providers who help us operate the Site and fulfil orders (payment processors, shipping/logistics providers, email service providers), under contractual confidentiality and data protection obligations. We do not sell your personal data.
8. Contact
Questions about this policy or your data: support@chiedochizzy.com.